AppleCare+ for iPod touch is an insurance product that provides up to two years of expert telephone technical support and hardware coverage, including up to two incidents of accidental damage, each subject to a £25 excess fee. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone. Coverage begins on your AppleCare+ purchase date. Coverage does not include theft or loss of your device.
AppleCare+ benefits are separate from a consumer’s right to a free-of-charge repair or replacement, by the seller, of goods that do not conform with the contract of sale. Under English law, consumers have up to six years from the date of delivery to exercise their rights; however, various factors may impact your eligibility to receive these remedies.